SHIPPING & RETURNS

Faulty products
If a product you have purchased from Dan Murphy’s is faulty, damaged (excluding damage caused by misuse), wrongly described or breaches a consumer guarantee, we will cheerfully refund your money, exchange or, where possible, repair the product. 

 

Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the products repaired or replaced if the products fail to be of acceptable quality and the failure does not amount to a major failure.

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For the quickest way to receive a return or replace your purchase, please contact our customer care team via the bottom to discuss available options. If you need to return a product to a fulfillment center, please allow 2-3 business days for your refund to be processed after the product is received at the fulfillment center.